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HIPAA-compliant · Serving healthcare providers across the USA
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Frequently Asked Questions

Straight answers about working with Code Care MB.

General

What services does Code Care MB provide?

We provide complete revenue cycle management: eligibility and authorization, coding, billing, payment posting, denial management, A/R and old A/R recovery, credentialing and patient billing support.

Who do you work with?

Physicians and group practices, hospitals, laboratories, urgent care centers and surgery centers across the USA.

Do I need to change my software?

No. Our team works inside the billing or EHR system your practice already uses.

Getting started

How do I get started?

Book a free consultation. We review your current billing, agree on scope and pricing, and plan onboarding with you.

What is the free billing audit?

A review of your claims, denials and A/R that shows where revenue may be slipping and how to recover it. There is no obligation.

How long does onboarding take?

It depends on your size and systems. We agree on a clear timeline with you in the plan.

Pricing

How is pricing structured?

Billing and A/R work is priced as a percentage of monthly collections, and other services have per-provider or per-service rates. See our pricing page for details.

Is there a setup fee?

Setup and enrollment services have their own rates, shown on our pricing page.

Can I get a custom plan?

Yes. We build custom packages around your workflows and volumes.

Security and compliance

Is my data protected?

We follow HIPAA-compliant processes and sign a Business Associate Agreement when we handle protected health information.

Should I email patient information?

Please do not. We set up a secure way to exchange information when we start working together.

How do you keep up with payer changes?

Our team is trained on code updates and payer policy changes, and quality reviews feed lessons back into our procedures.

Still have a question?

Talk to our team about your practice, hospital or lab. We will review your current billing and show you where revenue is slipping away.